Australia Post Warns of SMS Scams

A new scam currently going around targets Australia Post (AusPost) customers via SMS. The SMS claims that the recipient has a package temporarily ‘detained in terminal’, and will require payment through the link attached in the SMS. Once you click on the link, it will lead to a scam website in which they will ask for your banking information to transfer money to the scammer.

Keep your personal information safe from new phishing scams

The links and text messages being sent look extremely convincing that anybody can fall prey to this scam. AusPost have since released an urgent notice, warning its customers of this alarming new scam. They reiterated that they will never send an email or text message containing a link to print out a receipt for parcel collection or tracking of packages. AusPost also pointed out that it is not in their protocol to send an email requesting for your personal information including ID, passwords, or credit card details.


We should always be aware of new scams, such as this phishing scam. To prevent falling for any scam, here are some things you should do:

  • Delete any suspicious emails or SMS, or in case of phone calls, hang up.
  • Never click on any links or attachments from these said messages
  • Ensure that all your devices and online accounts are protected using internet security such as Trend Micro Maximum Security.
  • Report these scams to SCAMwatch or Stay Smart Online.

Learn more about how Trend Micro Maximum Security that can protect your personal and banking information for your PC, Mac, mobile phones and tablets here.

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